Book: Systems Analysis and Design       

Author: Kendall and Kendall

Reference no.: QA 76.9 S88 K45 1995

Quotation (chapter 1)

            “The analyst must be able to work with people of all descriptions and be experienced in working with computer.”

Role of Systems Analyst

The systems analyst methodically evaluates how business run by examining the input and process of data and the output of the information with intend of improving managerial process. Systems analyst has three primary roles: consultant, supporting expert and agent of change.

First as a ‘consultant’ you will be able to address information systems within a business. It is also advantage for an outside consultant because the outside consultant rely on the systematic methods discusses through out and their point of view that the other member do not posses, and it also a disadvantage because true secretarial culture can never be learned to an outsider.

Second, as a ‘supporting expert’, we are frequently engaged in some systems facility. They show expertise when it comes to computer hardware, software and their uses in the business world. This is also affecting a single department for a small adjustment. As a supporting expert you’re not the one managing the project but you’re only assisting and serve as a resource.

Third, as an ‘agent of change’ we you serve as a means for change, make a plan and facilitate the change. You are also an agent of change as long as you perform the Systems Development Life Cycle (SDLC). You should achieve changes and improve the company. As a systems analyst you must recognize this fact and use it as a starting point.