Book.: Management of Information Technology:

        Fourth Edition

Author.: Carroll W. Frenzel

        John C. Frenzel

Reference No.: 84348

Quote:

“The study of information technology management concentrates on accomplishing business results, attaining efficiency and effectiveness, and, achieving and maintaining competitiveness with the external environment. For a systems analyst or manager, the goal always is to improve operations for the firm.”

Chapter 1: Management in Information Age

Review:

Strategy and Planning, Technology and Business Trends, Applications and Data, Operational Disciplines, Resource Control, and Organizations and People: each element is essential to the firm’s success.

To develop IT strategic actions and to plan successful and controlled implementations being critical factors is needed to be the initiation part to incorporate every single detail for the development of a system. Competent IT managers is competent in strategy development and planning to capitalize on all major opportunities and technological advances completed by advantages not just in information, but in telecommunications as well.

Advancing in computer hardware, software technology, operating systems software, telecommunication systems and industry trends are elements signalling IT managers to inform every individual of the organization to prepare for their future based on forecasting information.

Application resources must always be taken cared of and to achieve this by IT managers, they need the grandiose skill to manage it with proper treatment. Software applications’ output such as databases and data is an essentia part of the whole organizational system, so this part is a critically necessary piece that builds up that lets the firm alive.

Business operations needs disciplined approaches to handle delicate operational activities. Most IT managers are trained to obtain patience and proper values to enrich their personality towards this stage. Being systematic leads to success and success may lead to high levels of customer responsiveness from the firm’s information systems.

Controlling resources is one of the fundamentally taught lessons in management – an increasingly important and critical with most IT systems. As technology further penetrates organizations more and more, most industries use IT as a guide to success. Information is a key resource that carries out vital pieces of detail to form organization infrastructures.

Lastly, managing human resources effectively is one significant role of an IT manager. Monitoring and controlling every single action of the personnel is a very competitive role that needs interpersonal skills to be achieved. Desirable results may be acquired if the IT manager is erudite in most psychological concepts that greatly help understand every individual of the internal environment of the organization.