Name: Jecca Cervero

Section: O0C

            Book: Systems Analysis And Design/Fifth Edition

            Author: Kenneth E. Kendall/Julie E. Kendall

            Reference No.: QA 76.9 S88 K45 2002

Chapter: Chapter 1

Quote: “Systems analysis is a demanding career but, in compensation,

                an ever changing and always challenging one.”

Review:

Roles of the Systems Analyst

            Systems analysis and design is a systematic approach to identifying problems, opportunities, and objectives; to analyzing the information flows in organizations; and to designing computerized information system to solve a problem. The person involved here is the systems analyst who has three primary roles: (1) an outside consultant to business, (2) supporting expert within a business, and (3) agent of change in both internal and external situation.

            As a systems consultant, the systems analyst is to address the information systems issues within a business relying heavily on the information users to know the organizational culture and create the best information system for the particular business.

            Meanwhile, as a supporting expert, the analyst serves as the human resource for those managing the project drawing on professional expertise about computer hardware and software’s uses in the business.

            Lastly, as an agent of change, an analyst must interact with the users and management, and perform any of the activities in the systems development life cycle using the information system to gasp an understanding about the things happening in an organization. Being an agent of change needs to be serving as a catalyst for change, developing a plan for change, and working with others in facilitating that change.

            Aside from having those roles, a systems analyst must also possess certain qualities such as being a problem solver who enjoys the challenge of analyzing a problem and devising a workable solution; and being a good communicator, capable of relating meaningfully to different kinds of people. Moreover, a systems analyst must also be self-disciplined and self motivated.